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$5 from every Pride Tote sold goes to support the Rainbow Wellness Collective 

TOTE BAG SALE!! 25% OFF WITH CODE TOTES25 

$5 from every Pride Tote sold goes to support the Rainbow Wellness Collective 

Frequently Asked Questions

Why are there up to Three Shipping Charges?

Short Answer:  

 I use three different vendors. 

  • Paper & Ink Studio handles all of the Fine Art Open and Limited Editions. 
  • Gooten handles fun pieces like magnets, mugs, and tote bags.

Since each vendor is located in a different part of the US your items will arrive separately. 

Long Answer: 

Being an Artist and sharing my work means making choices on how to best present it to the world. Just because I finished a piece, does not mean it is truly done. Though my pieces look really nice being viewed on a screen, they are meant to live and grow alongside you, meeting you where you are at, as you return again and again to them. The people and companies I choose to carry on this process are key to this. There is an amount of collaboration that must happen in order for me to pass my work on to you. Though there are companies that can ‘do it all’, sometimes there’s a lack of connection between the Artist and the fulfillment company, and that can be felt through the piece. Every option for representation of my work that is currently available has been thought through, details such as vendor responsiveness to issues that may arise, quality control checks, packaging, samples inspected, and more have been considered. Please know that nothing was just ‘slapped together’ to get it to you.  

Paper & Ink Studios, Missoula MT USA When handing off the responsibility of printing, as a Photographic Artist, I want someone who knows not just how to help me create a great print, but who also understands that our collaboration in and of itself is a connection that is not taken lightly. Which is why all of the Fine Art Paper Editions, both Open and Limited Editions are handled by Paper & Ink Studios in Missoula, MT USA. Marcy James and her team are by far some of the best print artists I have had the pleasure of working with. Currently her clients include some of the top National Geographic Photographers such as Ami Vital, along with being  the US printer for the non profit Vital Impacts, and collaborates with many other artists and organizations. Marcy, an accomplished Artist, understands the importance of matching the medium to the piece, her eye for detail, color, and presentation is an amazing thing to have turned on your own work. Every print is examined for quality and details of pieces are discussed. Her experiences with national exhibitions, and as a working artist, mentor, and educator are keys to her ability to pull the best out of an artist. Sustainability is not just important to me, but also to Paper & Ink. Paper & Ink has partnered with One Tree Planted,  along with choosing paper companies that are committed to reducing their carbon foot print. If you would like to learn more about Paper & Ink Studios and their process, I encourage you to visit their website, and if you are an Artist looking for a printer, check out the Learn More Page.  https://www.paperandinkstudio.com/home 

BayPhoto, California, USA On a whim I decided to play around with the idea of printing on other mediums beyond paper. Though my first love is and will always be Fine Art Papers, I definitely have room in my heart to play around and experiment with other mediums. This is where Bay Photo comes in. I have enjoyed the samples of the Metal and Acrylic mediums, some of my images just pop with wow, in a way that is fun and very additive to the pieces themselves.  

Gooten, NYC, USA Gooten has been fun to play around with, I am particularly fond of their metal magnets and like that I can offer you my work in such a fun way. Not gonna lie, having my work on your fridge would be an honour, and I’d love to be sent a pic. 


HOW MUCH DOES THE SHIPPING COST?  

Shipping is calcuated during check out. You may access your Shopping Cart at anytime, plug in your shipping address and charges will be calcuated. For a more detailed explaination for the various shipping charges from vendors please click on FAQ Shipping in the FAQ drop down menu. Currently I am offereing Free Shipping for all Fine Art Prints for the United States. For international shipments: If your location isn't listed when calculating shipping, Shipping quotes can be made, read on to find out how.  I am not responisble for any added duties and taxes required for international shipping. For a custom shipping quote, please email me with Custom Shipping Quote in the subject line, then include which Fine Art pieces you are interested in and the address you would like them to be shipped to. I know this is an extra step, and here's why I want you to do this: I would like to find the most economical shipping option for you, to do so, I need this information. Even if you are just curious about the shipping, please email me you have no obligation to buy if you email and ask, doing so will allow me to in the future set up shipping options to your country so hopefully the next time you order I'll have it set up and you can checkout seemlessly. 

FOR LIMITED EDITIONS AND ARTIST PRINTS

Shipping charges are included in the price of the print for locations inside the United States. All other shipping costs are calcuated during check out. If your country does not show up, please contact me for a custom shipping quote, I promise I'm more than happy to get you a quote even if you are just curious. Please allow additional time as I inspect for the highest quality, sign and number each piece individually before shipping to collectors. Shipping times range from 7-14 business days. Tracking information will be emailed to you as soon as available. Depending on size your piece may be shipped in a tube, in a flat envelope or box, or crate. I currently do not offer framing and very much encourage you to support your local framer. 

FOR NOOKS & CRANNIES PRINTS

Shipping chargest are included in the price of the print for locations inside the United States. All other shipping costs are calcuated during check out. If your country does not show up, please contact me for a custom shipping quote, I promise I'm more than happy to get you a quote even if you are just curious. Shipping times range from 3-7 business days. You will receive a tracking number as soon as your order has been shipped. 


What is your Policy on Returns/Exchanges/Refunds?

 For more information please click here for Returns.


CAN I CANCEL MY ORDER?  

Unless your order has already gone into production you can cancel it. Please contact info@kristinaljager.com as soon as possible if you need to cancel your order. I will need you to put URGENT CANCEL ORDER in the subject line of your email and include your order number in the body of your email. I am unable to cancel orders that have gone into production so please take a moment before you submit your order. Upon occasion my work takes me to areas where there is limited access the internet. When I find myself on these adventures, my newsletter is the best place to learn of how long I'll be gone and when I'm expected back. If you need to cancel a Fine Art Order, please follow the above instructions and I will tend to them as soon as I am able. 

WHO TO CONTACT? 

You can reach out at any time by email at info@kristinaljager.com

How can I keep up with your new work?

SOCIAL MEDIA & NEWSLETTER

I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for the newsletter below.

You can also follow me on social media pages as I am constantly posting about new work!

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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Returns are accepted with in 30 days of purchase. Buyer will pay for return shipping that includes a tracking number. Refunds are issued for the amount of the returned piece and do not include taxes, shipping, and any duties. Refunds will be issued via the original payment choice and processed once the piece has been received. for more information please refer to the FAQ drop down menu entitled Returns.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Each of the Fine Art Paper pieces is printed on Hahnemühle Hemp archival paper using Canon Lucia Pro inks, which are currently one of, if not the highest rated archival inks available. For the Ready to Hang pieces; the Canvas, Acrylic, and Metal prints, my vendors use the highest quality materials, equipment, and inks in their respective categories. The Nooks & Crannies line is printed on high quality photographic papers.

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Kristina L. Jager

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